Know exactly which store every order came from

Once orders from several storefronts land in one Orders list, a new problem appears: how does anyone tell them apart? Without a clear record of where an order originated, fulfilment staff can ship the wrong branding, customer service can't match a query to the right storefront, and reporting on per-store performance becomes guesswork.

Stillpoint tags every imported order with its origin store and its original order number at the moment it's captured, and surfaces that information in a dedicated 'Source store' column right in the WooCommerce Orders list. There's no need to open the order or cross-reference another system — the origin is visible in the same screen your team already scans every day.

Key benefits

Origin visible at a glance

The Source store column shows where every order came from directly in the main Orders list, without opening each order.

Original order number retained

The order's number from its origin store is stored alongside the hub order, so a customer's confirmation email always matches what support sees.

Accurate per-store reporting

Filter or export orders by source store to understand sales performance and fulfilment volume per storefront.

Correct packaging and branding

Warehouse staff can immediately see which brand or regional store an order belongs to, avoiding mismatched packing slips or branded inserts.

Faster support resolution

Support staff can search by the original order number a customer quotes, rather than needing to know which storefront it was placed on first.

How it works

  1. 1

    Order is captured from a child store

    Whether via instant push, scheduled pull or manual push, the order arrives from a specific, identifiable child store.

  2. 2

    Origin metadata is attached

    Stillpoint records the source store's name and the order's original number as part of the imported order.

  3. 3

    Data is written to the hub order

    This metadata is stored against the native WooCommerce order created on the hub.

  4. 4

    Source store column displays it

    The Orders list shows a dedicated column so the origin is visible without opening the order.

  5. 5

    Available for filtering and search

    Staff can search by original order number or filter the list by source store as needed.

In practice

Real-world examples

A shoe retailer packing orders each morning glances down the Source store column and sees a mix of UK, AU and DE orders in the same batch. Because each row is clearly tagged, the packer applies the correct branded tissue paper and returns slip for each region without needing to open a single order.

A customer emails support quoting order number 'DE-1092' after a delivery query. The support agent searches the hub's Orders list by that original order number, finds the matching hub order tagged 'Source store: DE Store', and resolves the query without needing to log into the DE store's separate admin panel.

At the end of the month, the operations manager filters the Orders list by source store to compare order volumes across the UK, AU and DE storefronts, using that breakdown to decide where to increase local stock ahead of the next seasonal launch.

Who it's for

Useful for multi-store merchants running distinct regional or brand storefronts from one fulfilment operation, and for agencies who need clear, auditable order provenance across every client store on the network.

Frequently asked questions

Ready to put source-store order tracking to work?

See pricing and pick the plan that matches how many stores you run.