Contact & support

Talk to us about your multistore setup

Whether you're evaluating Stillpoint or already connected across several stores, we're happy to help.

Send us a message

Email support

The quickest way to reach us is directly by email — include your site URL and a description of what you're seeing.

support@jaksolutions.com

Response times

  • Starter & Pro — within one business day
  • Agency — priority handling, typically same business day
  • Pre-sales questions — usually within a few hours

Self-serve resources

Many setup and sync questions are answered already.